Xbox 360: More On 3 Red Lights
This is sort of a follow-up to my last post regarding the 3 red lights on the ring of light. I called Microsoft’s Xbox support line and was on the phone with a guy named Colin for about an hour. I kept telling him that I would just like to send my console in for repair, but as expected, we had to go through the whole troubleshooting exercise.
First off, a week previous to calling support, I had gotten the 3 red lights every time I turned my Xbox 360 on. Then, once I was speaking with Colin, I turned it on and the red lights were gone. However, the Xbox 360 froze almost immediately. Colin then directed me to remove the hard drive. I removed the drive, powered on and the 360 came up, but only for a few minutes. It soon froze again. That got Colin thinking the root of all my problems was the hard drive. Not quite…
Anyway, Colin had me put the hard drive back on and to my amazement, my Xbox 360 powered up without issue. I proceeded to play Gears of War for a little bit until it froze again. Colin told me to pull the power cord and to let the Xbox 360 sit for about 1 minute. I did so, turned the Xbox 360 back on, and my problems appeared to be gone. At that point, I was playing Gears of War while speaking with Colin, and had been playing with no issues for about 10 minutes. So, instead of sitting on the phone forever Colin and I determined the problem was fixed.
I continued playing Gears of War for around 3 hours after I got off the phone with Colin, until it froze. After 3 hours of play or so, the thing just froze. Since then, I have been getting the 3 red lights on the ring of light non-stop. So, I’m basically back in the same boat I was before I called support.
Luckily, Colin gave me a reference number in case anything went wrong. So, I will be calling support back tomorrow to see if they have any other suggestions. If they don’t, hopefully they’ll suggest that I send my console in for repair.
I just don’t understand why the thing was working while I was on the phone with support but refused to boot pretty much any other time. I know it’s not a power supply issue because my power supply light is green whenever the Xbox 360 is turned on, even if the 3 red lights are flashing. And when the Xbox 360 is turned off, the power supply light is amber, as it should be.
So, I’m kinda at a loss as to what’s going on exactly. It seems that the smallest updates have the ability to bring an Xbox 360 to its knees. Like I said before, my Xbox 360 was working great until an update for Halo 2 was downloaded and applied. It was a small update, took about 2 seconds to download the entire update.
I will post more information as I get it.
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Yeah I just accually had it today so i quickly unplugged it and pluged it back in but it happened again about 25 seconds after and it turned off on its own. so i turned it on again and it worked perfectly for another hour and then i had to leave…. i think it’s ok but idk for sure
Dear admin; i conclude you are a dumb@ss motherfocker stoopid sh1t. I despise you for the racist things you say in your blog!! LONG LIVE THE TURKISH FEDERATION!!!
Having read all of these comments, apart from the fact that the Xbox has stability issues, I noticed that some people have had problems within the warranty period, What are you doing on here? If that is the case, get the thing replaced.
I certainly hope that Microsoft make serious improvments with the next version.
get a plan a best buy. supposedly you can return it every time it gets messed up and they will swap it right away. You can even upgrade by paying the difference.
I got a solution. A PS3. I had like 3 Xbox 360s get rings of death. i had my PS3 and Wii since december of 2006 and never had a problem with them. PS3 may not have halo of other games but to me games are games. Shouldn’t base a life on games anyways.
I’ve just an x box 360 for about 20 days, so i’m already facing red light problems, but this time they stay on pemanently, so i don’t even know exactly what’s the solution especially in a country that doesn’t have a Microsoft home for clients! so if anyone of you guys having the same issue please let me know the bottom lign of the solution required! thanks
my xbox is a piece of shit
i just tried the towel trick… i wrapped my xbox in 5 towels and let it run for half an hour or so untill the three red lights turned to two red lights. I let it cool for half an hour and when i turned it on it actually worked. i dont know if this will last very long but the towel trik worked for me!
i downloaded an update for mlb 2k7. i was playing it for about 1 hour and then the piece of shit froze on me and i see three red lights… im telling you its the xbox live updates doing the harm.
well, if it is your first day, then take it back to the store and get an exchange.
Wel i got one tpday on my first day. I played a bit of kung fu panda on it. then got an update and i created my xbox live account. after that cam and updat…I turned my xbox down and went outside, when I was back the 3 reds were allready flashing and raping my xbox
It shouldn’t have been out of warranty for RROD. All XBOX 360s are still covered under that warranty.
My sons xbox which he got as a present, had the three red rings appear and he could not play it any more!! I phoned microsoft and it was just days out of warrenty. So like some of you i looked everywhere for a guide to getting it fixed at a relativly cheap price. I came across this site and for just under £12.oo brought the repair guide which was great and i followed the guide and the x box has green lights again! This is the cheapest guide i found that actually works. http://www.3red-lights.co.uk/
two choices. If you just got it, take it back to where you got it. Most stores will exchange it for up to 30 days. If you’ve had it for some time or if someone gave it to you, then call XBOX and get it repaired/replaced under the RROD warranty.
I got my xbox 360 new and the next thing was the three red lights. Pls help
Corey,
Go on xbox.com and register it (all you need is the serial on the back) then go to support and open a support ticket, choose RRoD and you’ll be fine. As of right now EVERY Xbox360 is still under RRod warranty.
here is a way to get a hold of me one_hundred_scars@hotmail.com or http://www.bebo.com/CoreyK1 an thats bout it thanx
hey i doubt anyone will see this but i hope someone can help or point me in the right direction k first off i didnt buy this xbox 360 it was actaully given to me but anyway the same thing happened to the xbox it has the 3 death lights or w/e lol and it sounds like there is something rattling around inside the console i doubt there is a warranty since i got it for free i have no one to turn to should i experiment and try to fix myself? if so explain how plz or would i be better off jus talkin it in 4 repairs? i hope i dont have to get a new 1 plz if any1 knows of what i speak of plz comment or notify me
I got it today after updating nhl09. Shouldn’t all of this point toward a OS brick as with the PSP’s and Pc’s and what not? Even though they reffere to these three red lights beeing the GPU, it can’t be when it functioned just until the updates are installed. Way annoying. Not able to play, and what to do. Must be a way to fix it without shipping it in and loosing months of fun with the box…
Kagey,
UM, Send it back to MS! I don’t know what your excuse for NOT doing that would be, unless its stolen. Like i said – MY XBOX IS FROM DAY ONE and its still covered under this new RRoD warranty, so what’s your reasons? And as for Vista, sorry dude, but I was a hater too, but now that I was (given) a PC with Vista on it, I’ve had zero issues, but then my devices are only 3-4 yrs old, not ancient…