This is sort of a follow-up to my last post regarding the 3 red lights on the ring of light. I called Microsoft’s Xbox support line and was on the phone with a guy named Colin for about an hour. I kept telling him that I would just like to send my console in for repair, but as expected, we had to go through the whole troubleshooting exercise.
First off, a week previous to calling support, I had gotten the 3 red lights every time I turned my Xbox 360 on. Then, once I was speaking with Colin, I turned it on and the red lights were gone. However, the Xbox 360 froze almost immediately. Colin then directed me to remove the hard drive. I removed the drive, powered on and the 360 came up, but only for a few minutes. It soon froze again. That got Colin thinking the root of all my problems was the hard drive. Not quite…
Anyway, Colin had me put the hard drive back on and to my amazement, my Xbox 360 powered up without issue. I proceeded to play Gears of War for a little bit until it froze again. Colin told me to pull the power cord and to let the Xbox 360 sit for about 1 minute. I did so, turned the Xbox 360 back on, and my problems appeared to be gone. At that point, I was playing Gears of War while speaking with Colin, and had been playing with no issues for about 10 minutes. So, instead of sitting on the phone forever Colin and I determined the problem was fixed.
I continued playing Gears of War for around 3 hours after I got off the phone with Colin, until it froze. After 3 hours of play or so, the thing just froze. Since then, I have been getting the 3 red lights on the ring of light non-stop. So, I’m basically back in the same boat I was before I called support.
Luckily, Colin gave me a reference number in case anything went wrong. So, I will be calling support back tomorrow to see if they have any other suggestions. If they don’t, hopefully they’ll suggest that I send my console in for repair.
I just don’t understand why the thing was working while I was on the phone with support but refused to boot pretty much any other time. I know it’s not a power supply issue because my power supply light is green whenever the Xbox 360 is turned on, even if the 3 red lights are flashing. And when the Xbox 360 is turned off, the power supply light is amber, as it should be.
So, I’m kinda at a loss as to what’s going on exactly. It seems that the smallest updates have the ability to bring an Xbox 360 to its knees. Like I said before, my Xbox 360 was working great until an update for Halo 2 was downloaded and applied. It was a small update, took about 2 seconds to download the entire update.
I will post more information as I get it.
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My friend, I have been having the same issue. I hadn’t played my XBOX for about a week. Turned it on tonight to be greeted with the same flashing 3 red lights.
I unplugged everything (per the troubleshooting steps online)…I work in the IT industry, so I know not to mess with things when it is under warranty…I am shipping mine in to be fixed.
same thing happened to me after getting an update for halo 2.
Same thing with mine after an update for Oblivion
Applying any sort of update seems to be quite dangerous. Really unfortunate.
same thing happened when updating fifa2007
Yeah, me too with FIFA 07, I was playing it and then it froze and now I get the 3 red lights all the time
hey guys am dennis….i had the 3 deadly red lights…after i updated the console with 2 weeks….is it really about the updates….i mean do they do harm for our 360’s ?????
i wish thats th problem then we all will avoid it….at least after we get our new consoles…b4 its too late…
seeya
hey guys. i had my 360 fixed, actually still waiting for it. these updates are B.S. i updated my need for speed carbon, next morning 3 red lights were smiling at me. iritating. period.
i havnt even updated anything and im getting the three red lights. so i dont no what 2 do
I have the same issue and the error code is 0020 which is ‘unknown’. Could it be possible that MS is causing these issues via the updates just to make a little cash on the back end? I hate to sound like a conspiracy freak but I cannot get them to take my machine since my warranty went out just over ONE MONTH ago!? How convenient.
I hear ya all. I got the 3 red light as well. This really blows since I have had to go through 2 boxes already, not counting this one. If by chance it decides to work again I’m going to try to reset to factory settings….wonder if that will help?
well i dont have any ringz of light but my shit froze if i do get da lightz im kickin microsofts azzz
My peice of shit got the 3 red lights soon as i turned it on today after college and when i actually get the xbox 360 appear on the screen or the game to appear it jams and my screen is screwed just a bit aswell…worst thing is i only found out about the red lights like 2 hours ago by my mate all this shit happends to me how unfortunate, if it keeps happenin ill bounce the heap of shit off the wall.
Hey guys….
I’ve had my 360 for almost 3 months now,I got NFS Carbon, did the update, it worked fine for 2 months and a half, then, my games started to freeze, no matter what games I played, then, yesterday I got the 3 damn flashing red lights. I’ve done research in several forums and I see it’s either a Hardware or overheating issue, I inmediately called the store i got it from and the guy told me it was a known overheating issue by his technicians, he told me that the console would need to be opened and get it fixed somehow, I will ask him what is it they do the machines to fix them and I will post it so you can do the same thing.
Im from Costa Rica
Hey!
I’ve had my 360 since launch day, and it was working great for a year. Then I got the 3 red rings of light and it really pissed me off. I couldn’t get the thing to work at all for a month. Then one day, I just turned it on and it started to play just fine. It’s been working for a few weeks now. So I have no idea what the hell was wrong with it. Maybe it’s overheating issues? I really don’t know and I hope it continues to work, but I doubt it.
i bought crackdown today and was really excited to go play it. i got on and downloaded the updates and it was fine for a good 3 hours odd and the piece of shit showed me three red rings. WTF. i heard it maybe because a wire solder cools and weakens so wrap your 360 in a towel an dleave it on for 10 mins. Then turn it off for 5 and then it works fine. Maybe restorin to factory defaults would help???
Brad: You might find my post on the “towel trick” interesting. It supposedly heats up the solder traces enough that they’ll make a good connection again. But, there’s also a good chance you’ll toast some other part in your Xbox 360.
Try taking the hard drive off and playing Crackdown. If it works without the hard drive, then your hard drive is most likely the root of your problems.
I had this happen to me in Fight Night Round 3 just as I selected PLAY NOW to fight whip my brother-in-law in some 2 player action. Not a THING to do with updates, gentlemen. I went through all the troubleshooting steps on the microsoft troubleshooting website. Good info here, so thanks to all who posted. I finally called 1-800-4MY-XBOX (1-800-469-9269) and went through a helpful voice activated computer assistant who walked me through the unplug, remove hard drive, plug in and try again (my 3 red lights still blinking now whenever I turn it on). After going through the menu on the phone (about 7-10 mins) I talked to a foreign rep named Louis, who first: registered my console, gave me a reference number, gave me an address (in McAllen, TX.) to ship my crippled console to (in different than original packaging), and i’ll get my console in about 2-3 weeks (they ship and fix it back to my front door at their own cost), FIXED and FREE of charge other than my own cost to pack and pay shipping to get it there.
So unless your console is stolen, there’s your answer. Thanks for all the info to get me there.
hows it goin guys..console froze up wednesday night,first it was a black screen turned it off back on again played for about 10 minutes,then i got a checker grey pattern then a green one,then i got the 3 red lights,i tried talking about it on xbox.com but just got nothing but idiots giving me shit,watever has happend since the jan 9 update somthings gone terribly wrong,it seems after the update, whenever u update a game the problems start,i updated cod3 and then i got my first freeze plating battle field 2 the next day,this is my second 360 too.
Keith: I’ve witnessed the checkered gray pattern a few times myself, never seen the green one though. I’ve had a red one come up a few times.
The forums at xbox.com suck. People there won’t come down off their high horses, most of them anyway.
If you haven’t called Microsoft already, you should call them, they have pretty awesome support. If support can’t help you fix your Xbox 360 you may have to send it in for repair.
Let me know how it turns out.
My system was doing fine until I started playing GOW. I got to the underground area and Boom the sucker locked up. I retried multiple times, and still it locked up. Then I popped in PGR3 and it locked up a few times!
Update: After spending 3 hours on the phone with tech support, and doing everythinng including reformatting the HD where I lost all of my saved games the thing still locks up.
I call tech support and speak to a manager he tell me that the 360 is out of warranty and that they need $139.00 to fix it. I complain and tell him that it is some required download that they sent me that killed my system and he still tells me that I have to pay the money. After about 5 min of talking the guy says that he can give me a 50% discount off the $139.00. On top of that he wouldn’t even forward me to a customer service rep that would let me file a complaint on him for talking down at me.
For the life of me I still don’t understand why I have to pay for something that was Microsoft’s fault.
Anyone have any ideas on how to completely whipe the HD and start fresh?
TRY cleaning OR removing your intercooler if u have one. I was having all of these same probs, removed my intercooler, now everything’s fine.
I’m getting ready to head over to FedEx and send my 360 to the Repair Center to MOST LIKELY get a refurbished one. If the refurbished one is messed up then I’m going to ask for a refund, go to a GameStop, and purchase the Core package and trade in the wired controller.
I have the same problem!
I went to an xbox party. nothing wrong played for 10 minutes, and after 10 minutes it kinda froze. so it took all my cable’s of according to the book that was stuck in my head ( i had problem with the orignal xbox before) restarted it, and ofcourse deadly shock it doesnt work red lights flash towards me.
I just thought i was the power in that house cuz it was an old house. but once i got home i hooked it up, start it, stayed on the dashboard hoping nothing would happen but once agian it froze.
Now what i wanna know from you guys.. if you did have to pay anyting?
I saw that some people got discount and even someone got it fixed for free. i was hoping that i can get that 2 !
My console is from the original release. It was great until it downloaded an update. It then died. As it is over a year old, I have to pay for them to give me a refurbished unit.
Think about this for a minute… The console downloads a faulty update from Microshaft. The update kills my console. Now I have to pay Microshaft to give me a refurbished unit.
Is it just me or is there something really wrong with this picture??
you should have opened your case!
my litle brother took of the case everything including the thing on top of the GPU heated that up twice for 2.5 min and let dry for 45 min and its works agian:)
And i would defently talk to MS about this fuck up :p
so i take it there is no factory reset code?
i had a 360 with an altered dvd drive and it worked fine for about a year, and ironically after playing an original football manager 2006 game offline the 360 stated flashing 3 red lights at me!!!
any clues?
That’s a good one Rob. There’s no factory reset that I’m aware of, too bad. You might want to check out the Towel Trick, many users have had good luck with it. Let me know if you end up figuring anything out.
i got that same problem today, and i aint waste no time and called them peeps and they gave me a ref number so in 2weeks a guy is going to come, and i’ma send it back so since i am still in warranty i get it repaired for free.
Tate: Does that mean Microsoft is sending a tech out to your place to work on the Xbox 360? If so, awesome, and I didn’t realize Microsoft would do that.
well actually in 5days then it gets fixed in 2weeks. dats what they told me
Thanks Tate!! This must be something relatively new then, because as far as I knew, the only physical support Microsoft would provide is that done at their facility. But I could be wrong.
However, if they are indeed sending techs out to make house-calls, good for Microsoft. With all the problems people are having with their Xbox 360’s, I’d say it’s about damn time Microsoft puts together an army ready to go make house-calls.
Tate, I’d love to hear how the visit from the tech goes. Do you know if he’s planning on repairing your Xbox 360 at your location or does he already have plans to take it to a service center or something?
Either way, could you keep me updated? You can either comment here, use the contact form, or email me: tlongren at gmail dot com.
Thanks for the info Tate!
Yeah, I was playing Samurai Warriors 2 and I got a green screen. Now when I turn it on it wont work…damn 3 rings lol.
lol, no a guy from ubs is gone come and collect it they said and it will take him max 5days to get hear. and it goes to Microsoft and gets repaired and sent bk to me in 2weeks, still lookin for a blank box to put the xbox in coz cant use the xbox one someone might steal it
As yours is still under warranty, they are sending you a coffin. This is a box and packing with a UPS shipping lable already on it.
Once yours gets there, they will send you a refurbished unit that is on the shelf.
okay kl thanks Eddie, the guy came today but i had not put my xbox in a box since i had not found one but he left me the labels and i got a box now so gone call em 2mo n get my xbox workin soon as i can. most people say the way to prevent this is to have like a fan near yo xbox so it dnt overheat
The problem can be caused by overheating; however, that is one of many causes. Mine died because of a bad Microshaft patch for a new game. Others have had problems with bad solder joints.
my boyfriends just did it whilst using crackdown for the 1st time he was downloading and it got to 93% and it keeled over i think, what a load of crap,
crap!
It happend to me this morning yep 3 red light’s and not 1 stripper in site just my poor 360 flashing it’s led’s.play a game for a while then it freeze’s.im waiting for my label at the mo lol to wack on me parcel so i get lovely ups come and pick it up for free.when they said it comes in 3’s this was not what i was exspecting lol.what ever is going on with this machine at the moment i dont know but after reading so many peeps having the same probs i cant say its good and that for so many of the same things to happen there must be a form of fault in the system?I had my old xbox system 3 years and never had no probs with it at all.iv had my 360 7 months and hello customer support.consoles may be getting more powerfull but they are certainly not built for longactivity like they were use to.as the system,s are a form of pc i expectd them to last a bit better obviously not.that’s the end of my bible im off to the pub for 3 red stripes lol.
wow!!! all i can say.my rother in law just got a 360 6 mos ago and it stoped reading disks. he misplaced his recieptso a few weeks later he whent out and got a new one. after 4 months with this new 360 he got the 3 rings of death!!!! game would freeze or not even power up just wink 3 red lights at him. we called the tech ppl. we were told to send it to them via anyone we wanted but not to wright x boxon it. we dident wait for any lables or empty boxs. i took both units to staples to send them to mcalen tx where the service center is. it ran me $38.96 to ship them. now it was 20 to accualy ship but the rest was 3.5$ per box (2) and 5$ to pack 1 box so 10$ total. i never owned an x box im a playstation type of guy. my bro in law is going to give me one of the “fixed” x boxs. ill gladly take it but i wont change my stance as a playstation fan. by the way i havent heard of any problems with the ps3 like the 360 its looking better and better to me everyday.and i heard x box wasent makeing anymore 360s because well as you can tell there all crap boxs
same thing has happened with mine. its been 3 days since it has worked
well hears some good news and some not so good news. were geting the 2 xboxs returned to us!!! thay got them on saturday the 18th and we should have them on the 21st so tomorrow!!! thats the good part fast service!!! now the so called fixed x box will most likely not be the ones we sent in. but a referbished one. i guess this is how it works. good luck to all who get theres fixed.
I purchased my Xbox 360 in February 2006. Of recent, I had not played my 360 in over two weeks. I decided to play Gears of War over the weekend and once i inserted…it required me to install an update. Once the update began, it froze. I restarted my 360 and bang….3 Red Lights. I do not have an extended warranty and did nothing to cause this problem. I called customer service and that made my problem even worse. They made it seem as if this was an abnormal problem adn they rarely get calls of this nature. Bunch of shit.
Yep me 2… got the ring of death… quadrants 1,3, and 4… did the towel trick… and it worked for about 2 days… then eveything.. 360 games and original zbox games started to freeze… i figured I’d just use it as a dvd player till I figure out something… the dashboard started to freeze… rebooted.. bam… ring o death… tried the towel trick again.. no love…
love my 360,no probs in 6 months,updated fine every time,tried playing graw2 today,screen went grey first then black checks,turned it off twice then 3rd time bam,3 fuckin red lights!seems to choose itself to whether i get 3 lights or some dodgy tartan screen saver over my paused game,gonna try whatever i can,fuck those 3 red lights,fuck em up their stupid asses!
all u idiots..unplug it for about a minute and put it back on
I think that maybe you (ryan) are the idiot. If you don’t figure out that step on your own, it is one of the first things that the X-xbox reps have you do. Actually, they have you disconnect the power supply and then all other devices. After a minute, they have you reconnect the power supply and turn it back on.
Do you know what happens next ryan?? You get the 3 red lights.
Pull your head out of your butt and think, before you call ANYONE an idiot!
Yeah…. we have all gone through the unplug everything… wait 5 - 10 minutes.. plug it back in… still red lights… not to mention I should’nt have to unplug or plug in anything to get it to work correctly that I paid 400 some bucks for… and since you’re handing out the “idiot” title….. did you read the other 20 or so posts that said they tried unplugging everything? no… didn’t think so.. idiot…
Hello everyone, I don’t have that system but today I found that guy that says he will fix any system (360) for FREE!! Check it out on ebay. Hope it helps some of you. Good luck.”http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=170091917437″
has anyone had any luck with removing or cleaning your intercooler connections if u have one? also, if the main power plug is not clean, or properly aligned, u could get the red lights. lemme know. worked for me.
ya know i just got an xbox. if you read my first posts. i just have to smile and say man its so freaking gay. what i mean is i got a red dead rev. game for xbox(reg) and i got a 360. what is totaly lame ass is i cant play it!!!! why is that do u ask. because i havent got the hard drive yet. thats just very very lame to have to be forced to get a hdd to play regular xbox games. my ps2 i can play ps1 games and i dont need a freakin hdd.(though i have one). and i seen xbox is makeing a 360 with a biger hdd and the hd dvd add on witch if you get this xbox and the hd dvd addon youll end up paying more then a blue ray ps3 (ruffly 75$ more). just a heads up if you are thinking about geting it.how much more gay can micrsoft be 1st there 360s all go to shit then thay make you buy things if you want other stuff to work. LAME LAME LAME im just glad i dident spend anymoney for one.
this just happened to me after play gears of war and i haven’t played my 360 in a month and while playing gears everyone was getting disconnected so i thing it has something to do with Gear of war,
HAS THE RED LIGHT FLASH HAPPEND TO ANYONE AFTER PLAYING GEARS OF WAR?
Well I have had pretty good luck over the years fixing the older ps2’s and making good $ reselling them. There seems to be alot of broken 360’s on Ebay and locally. Well if people would stop buying them and giving MS the upperhand , here’s my money , love the junk… they give warrantys for a reason. Then maybe they’ll revise there software again, no more unknown updates, the older systems had games you buy and then play,,, no problems unless you messed up the disk, There was no update for early consoles, right? I have heard a rumor that sometime in April there will be a new 360, something about the color of the console and some better software upgrades. Wonder if the rumor is true or did Microsoft realize they had to do something. Has anyone else heard that about a new release on the 360? I just bought my first 360 in Feb. , only to play with guys from work online,, NO problems yet but I have not had it or played it much. I was interested in buying them and came across this forum trying to see what solutions were being done for the 3-lights. I guess I won’t make any money refurb. 360’s, xbox’s,,,, reselling ps2’s is the way to go! If my 360 goes bad I will take pics of me dragging it behind my truck then forward pic to microsoft. LOL , I’ll feel better.
am from nigeria.
i do not kwon how to stop xbox360 3 red light
I NEED HELP
If anyone is currently filing a complaint on Microsoft about this problem, please let me in on it! My 3 lights started flashing today. I am trying the towel trick as we speak because Microsoft will not fix it unless we pay. If everyone is having this problem, obviously there is a malfunction with these systems!
ok.. i can explain why its happening. it is because your xbox is either standing on a carpet or something smooth. when its standing on something smooth the bottom doesnt ciruclate the air. This will result in your GPU loosing its artic silver and not getting cooled enough anymore..
When you do not have warranty anymore do this.
1. Open you 360 case
2. Get a heating gun
3. Heat up the GPU for 2.5 minutes twice. ( after the first time wait ten minutes.
4. let it dry for 45 min ( if it doesnt work now follow the following steps)
5. Buy artic silver
6. Put the artic silver on the gpu chips, just a grainy bit not a shitload.
7. put the cooler etc back on.
8. Start your 360 let it run for 5 min even with red light and high running vans..
8 wait 5 min and now it should make ALOT less van noise and should work properly.
I CANT TELL YOU THAT IT WILL WORK FOR EVERYONE! BUT IT WORKED FOR US!
PS: There are picture’s and tuturials how to do this!
That only works if it is a GPU heat related issue. If that doesn’t fix the problem, there is a hgih chance that microshaft will not replace your unit as the seal has been broken.
I like many others had a pad software patch load into my system and that is what crashed it. Bad software patches are not GPU heat related.
FUCK SHIT ASS…FUCKING FREEZING SHIT……FUCK SHIT ASS
I know how ya feel guy. Sometimes those are the only words you can use to describe your feelings towards Microsoft. :)
I think xbox 360 is just coming out with all of the virus updates b/c they want people to buy the new Xbox Elite for 470 dollars. F’N money hungry bitches!!!!!!!!!!
Yeah same thing happended to me i didnt play it for like a week and i went to turn it on and i saw the 3 flashing red lights and there was nothing on the tv screen so i thought it was my tv so i brought it down to my other tv and then it did the same thing and i thought it might be the av cord so i pulled it out and it worked and then i played nba street homecourt and it froze a minute later so i called the xbox help line and they told me my warrenty was up so i had to pay $140 to get it fixed. So now i have no idea what to do and the guy at gamestop told me it is better off to get a new one. So idk
The choice is yours to make. $140 to have yours replaced with a refurbished unit or $400 to buy a new unit.
I honestly had a hard time convincing myslef to pay $140 to have mine replaced. There was no way that I was going to buy another new one for $400.
I think that all your paying for in the Elite system is the bigger hard drive. I see no point whatsoever for getting a whole new system to accomadate that. It does look nice tho. So I’m guessing the the Elite system is in itself the Zephyr too?
Norwegian: The hard drive is a big draw, but even bigger for many people is the addition of full HDMI support. Unfortunately, many people don’t have HD (like myself), and couldn’t make use of HDMI even if they wanted to.
My 360 just messed up. I was playing saints row and it froze with red checkers all over the screen. Now it does it it with any game. This is the second 360 of mine that has bit the dust. The first one I got brand new outta box the HD was fubared on it.
MY 360 JUST DID THE 3 RINGS OF LIGHT AND i CALLED MICROSOFT AND THEY TOLD ME THE SAME THING THAT IT WOULD BE 140.00 I REFUSE TO PAY SINCE THIS IS THERE PROBLEM WITHERE THERE HARDDRIVE AND THE PROBLEM WAS THERE FROM THE BEGINNING. IT SHOULD BE WARRENTY FOREVER OR THEY SHOULD HAVE RECALLED ALL SYSTEMS AND FIXED THE PROBLEM. DOES ANYONE KNOW WHERE I CAN FIND THE 1ST ARTICLES OF THIS PROBLEM. i AM FIGHTING THEM ABOPUT THIS WHOLD ISSUE
LOL! Sign me up for this too. My first 360 froze constantly every 5 minutes but I never got the RLOD. They sent me a refurb that I should have sent back immediately, but decided to give it a chance.
The second game I ever put in it told me “to play this game, put it in an XBOX 360.” It sometimes took me 20 minutes to get it to recognize the game was not a DVD.
However, as time went on it actually started to do it less frequently, and it got to a point where I thought it was almost completely gone. UNTIL this morning, Easter day, my XBOX 360 let me play around the same exact time of Madden that my old one did, and froze while making a weird beep noise.
“OMG”. I took the game out, and it’s destroyed, with a giant ring around it. “OMFG,” this time. I turned it off, and turned it back on, only to see 3 red lights.
I went through the troubleshooting tips of turning it off, unplugging it from the wall, taking off the HDD, plugging it back in, and powering it back on. It worked for maybe 3 minutes, froze up again, and now I just get them constantly, no matter what I do (power supply is fine).
Man, I’m getting tired of MS, and this ridiculous XBOX 360. It’s a shame too, because my original XBOX still works perfectly, aside from the game tray sticking in if I don’t leave a game in there. Although, that’s really my fault, for putting a rented game with something sticky on top of it in the drive. Like from where someone removed a sticker, but didn’t do a very good job.
I’ve had that thing for 5 years, AND I use it as a DVD player. I can’t get through ONE month of the XBOX 360 without something going wrong, and I use it only for gaming.
i hate updates i updated graw and then i got the flashing lights
Microsoftusmelllikepoo I’m scared to death of updates now. I’d really like to download the new updates for Gears of War to my newly repaired Xbox 360. I’m worried the update will cause some other problems, I really don’t trust these updates anymore.
Really though, I think updates to the Xbox 360 dashboard are most dangerous. Hopefully the upcoming dashboard update won’t break everything.
i found out there a fan you can buy for the 360 it runs around 15-30 dollars depending on the one you get. it reduces the temp in the x box by ruffly 10-15 degrees. so id say after you get the x box fixed invest in one of these. e-bays got a bunch e b games and game stop do also.also if you get the red lights and dont know what to do. one thing DO NOT OPEN THE X BOX THIS WILL NEGATED THE WARRENTY AND YOU WILL HAVE TO PAY TO GET IT FIXED!!!!!! all you do is call x box the number is in the booklett for the x box thay will tell you to take off the face plate and remove the hdd if you have one. then thay will ask you to pack it up and send it to them in texas. as long as the seal is not damaed ripped cracked or messed with. it should be free. now i hope your not to attached to your x box because when you send it to them. you most likely will get someone elses messed up one thay sent in to get fixed.or what is called a refurbished one. but anyways after thay fix it i would really really invest in the cooling fan system.
parker. good point but be weary, as my inter cooler caused MY red lights, but may fox someone elses. good luck.
fix
AY what up my Xbox 360 freaks……mine was just the same with the 3RL after just having it for at no less than 3 weeks….which is crazy and crappy…I kept gettin the frozen screen and black screen and then green screen? lol….anyways then i got the 3RL and the console wouldn’t bother turn on…so I let it rest…and it started working…only for a few mins…It froze just when i was about to complete the checkpoint in GOW where there at the underground pumping factory…on INSANE!! >_
lmao …to wrap it up..i called MS and MAX the voice helped me through some troubleshooting….(didn’t work)..then this girl named Kat or Kathy…something like that….immediately pointed out that it was a console malfunction…I liked her…she wasn’t beatin around the bush for MS which I was expecting a MS rep. to do….so I sent my 360 and it got to the repair center…am expecting it in bout a week to play…hope this is the last time I have to send it in for repairs…doubt it… ^_^
For that short of time, I would take it back where I bought and ask for an exchange. That is better than waiting for Microshaft to get you shipping lables, sending it in and waiting for a refurbished unit to come back.
Yeah….I guess you’re right bout that….didn’t think of it…but i sent it so…..i guess it’s too late lol…..^_^
Oh dude, that sucks. Now you’re stuck in the ridiculous cycle with the rest of us, getting boxes that work for no more than a month. The refurbs are terrible. I, personally, know people on their seventh. I’m going to be on my third in four months. Good luck though. =)
D’OH!! >_
Heh, sorry man. Maybe, hopefully, you will get lucky? Let us know. ;) I think that you will be getting tired of the 3 RLOD very soon though.
to all how are having problems i am now on my 10th 360 it happend agen to day with guiter heros 2
if you whant a console that dose not go rong get your self a ps3 as i have had a jp one ond now a uk one and had no problems with it at all
this rules! now all my games say “unplayable disc” no matter how clean or new they are. the cd wont spin. tried all kinds of things. ya know, i really enjoyed my xbox while it lasted (5 months) but FUCK THIS CONSOLE. i shall invest NO MORE money in it.
I downloaded last update on Gears of War and it shut my system down with three flashing red lights when booted back up. Sweet!
It is one month out of warranty. I called MS and told them what happend, their replay is you can get it fix for $139.00. They say it wasn’t the update it just happend to be some hardware glitch at that time; whatever!
I don’t know what to do! I might just go spend the $ and get a ps3.
What would anybody else do?
Fixed!
Shortly after my last post i decided to take matters into my own hands.
My warranty is up anyways so I figured I’d try and save myself some money.
All I can say is, if your warranty is up, and you want to save time/money between shipping and repair, and buying new xboxes, take
a stab at fixing it yourself.
Here is a link to a very good site relating to DIY Xbox repairs.
http://www.llamma.com/xbox360/repair/xbox-360-repair.htm
Remember to be very careful when taking the shell off as it needs tlc,
sort of like removing door/interior panels on newer vehicles.
Kind of funny how microsoft SELLS an xbox disassemble tool.
I can tell how they tried to make it difficult to take apart,
probably to ecourage people to PAY THEM to fix it.
I used my torx bits, a guitar pick (as a wedge), and a very tiny flat head screwdriver to do the whole job. “need” a disassemble tool my ass.
After I got down to the guts, I removed the CD drive and took the
top plate off, slid the lens rail back, removed 3 small screws, lifted the spindle motor, slid it off its copper coil and checked everything out. It seems the spindle motor froze up or something so I put a little di-electric grease and it and reassembled it. Then, I gently blew ALL dust out of the console with my air compressor.
Reassembled the console, fired it up, and all is well. We’ll see how long it lasts this time.
So anyways, if you can put a starter in a car, you can fix your
Xbox360 (both simple tasks). Just be gentle, and make sure to
carefully blow all the dust out of the console when it’s apart,
and pay close attention to the guide, which is very short and simple (with pics)
Don’t be afriad to take a stab at it. It was so easy. Saved me 140
bucks, PLUS the long wait.
Good luck guys.
AY GUYS!!! I Got the 360 back and it seems the sent the exact same one…since the Serial and Manufacture number are the same…They sent me a free one month Gold card too…an apology letter and survey too….I just pray that my 360 lasts a lot longer and I won’t have to go through another repair process….I can finally play in peace 4 now…Good luck to you guys and i pray that all goes well for my fellow 360 freaks…PLay on Playas ^_^
I got the photo copied form letter and survey. I didn’t get the one month gold card :(
After too many complaints of people sending in consoles that were new in appearence and recieving consoles that looked like they had been tossed around a few times, Microshaft changed a policy. When your dead console arrives, they strip the case and put it on a refurbished console and ship it back to you.
Look at the the UPS tracking. You will see that the replacement was shipped out the same day that your arrived. I highley doubt that they have a one day turn around with the daily volume of broken consoles.
Jose -
The only problem with taking it apart is that you break the microshaft seal. If you are unable to fix the console, there is a good chance that they won’t send you a refurbished console for $150.
man im addicted 2 my 360 like im a cokehead but i have the 3 blinking lights of death and cant figure it out so looks like im switchn 2 heroine unless any1 has any ideas…
option 1: If your warranty is still good, send it in, have em fix it, and tell em u want a free month of xbox live gold.
option 2: If yer warranty is up, send it in, pay 140-150 bucks to have them take care of it, and ask for a free month of live gold, lol.
option 3: do what i did and take it apart, clean it (read my previous pos